ORDER PROCESSING TIME:
WE AVERAGE 3 TO 6 BUSINESS DAYS PROCESSING PERIOD BEFORE YOUR ORDER IS SHIPPED. ORDERS ARE NOT SHIPPED ON THE DAY YOUR ORDER WAS PLACED. WE ARE VERY BUSY AND NEED THIS TIME TO PROCESS YOUR ORDER. THANK YOU!
HOW MANY SHELLS/PLANTS WILL I RECEIVE?
(EA) - RECEIVE (1) SHELL OR PLANT PER NUMBER ORDERED.
(NUMBER) - RECEIVE THIS AMOUNT PER NUMBER ORDERED.
(1/2 BAGGIE) - APPROXIMATELY 1/2 POUND OF SHELLS. (6.50" X 3 1/4" ZIP LOCK SNACK BAG).
(BAGGIE) - APPROXIMATELY (1) POUND OF SHELLS. (6.50" X 5 7/8" ZIP LOCK SANDWICH BAG).
(KILO) - APPROXIMATELY (2) POUNDS OF SHELLS. (APPROX (1) QUART ZIP LOCK BAG).
(GALLON) - APPROXIMATELY (4) POUNDS OF SHELLS.
FYI - SOME SHELLS ARE NATURALLY LITE IN WEIGHT. YOU ARE RECEIVING THE CORRECT AMOUNT OF SHELLS, BUT WILL NOT BE THE WEIGHT SHOWN ABOVE.
SPECIAL REQUEST ON ORDERS:
SPECIAL REQUEST MAY DELAY THE SHIPPING OF YOUR ORDER SEVERAL DAYS.
WHAT COUNTRIES DO WE SHIP TO:
COUNTRIES WE NOW SHIP TO: USA & CANADA ONLY AT THIS TIME.
GUAM, PUERTO RICO & USVI - SELECT USA AS YOUR COUNTRY.
NOTE: BECAUSE OF THE NEW EUROPEAN VAT TAX & STRICTER IMPORT/EXPORT RULES WE HAVE DECIDED TO ONLY SHIP TO THE USA & CANADA. WE ARE SORRY FOR ANY INCONVENIENCE.
DUTY HAS NOT BEEN PAID. BUYER (CUSTOMER) IS RESPONSIBLE FOR ANY DUTY TAXES THAT MAY BE CHARGED FROM THE CANADIAN GOVERNMENT.
SIZES LISTED FOR EACH SHELL/ITEM SOLD:
ALL LISTED SIZES ARE APPROXIMATE (AND MAY CHANGE WITHOUT NOTICE). EACH SHIPMENT MAY VARY FROM THE PHILIPPINES & INDIA THAT WE RECEIVE. PLEASE EMAIL WITH ANY QUESTIONS ON SIZES.
DOUBLE SHELLS ARE NORMALLY GLUED SHUT (UNLESS SPECIFIED).
HERMIT CRAB SHELLS:
THE SIZE SHOWN ON OUR WEB PAGE IS THE MEASURMENT FOR THE ENTIRE SHELL. (NOT OPENING SIZE).
Please see--- hermitcrabassociation.com FOR HELP WITH YOUR SHELL SIZES.
SEA GLASS:
SEA GLASS IS FACTORY MADE. (THIS IS NOT REAL SEA GLASS FROM THE OCEAN). THEY TUMBLE BROKEN GLASS BOTTLES TO MAKE THE SEA GLASS WE SELL.
MINIMUM ORDER AMOUNT:
WE HAVE A $10.00 ORDER LIMIT BEFORE THE WEB PAGE WILL ALLOW YOU TO PURCHASE YOUR ITEM(S). THIS AMOUNT IS BEFORE ANY SHIPPING FEES OR SALES TAX. (NO LIMIT ON OUR ETSY STORE. SPEND $35.00 OR MORE YOU WILL RECEIVE FREE SHIPPING ON ETSY).
https://www.etsy.com/shop/richardsseashells
FLORIDA SALES TAX:
IF YOUR ORDER IS BEING SHIPPED INTO FLORIDA WE ARE REQUIRED TO COLLECT 7% SALES TAX.
TAX EMP. CUSTOMERS - PLEASE EMAIL A COPY OF YOUR FLORIDA TAX EXP. CERTIFICATE WITH YOUR ORDER ID NUMBER. WE WILL ISSUE YOU A CREDIT ON YOUR PAYMENT METHOD USED.
REGULAR CUSTOMERS - PLEASE REMIND US IN COMMENTS WE HAVE YOUR 2021 TAX EXP. CERTIFICATE ON FILE. WE WILL REFUND YOUR ACCOUNT AUTOMATICALLY.
EMAIL: RICHARD@RICHARDSSEASHELLS.COM
